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A New Customer Oriented Unit: retail@fransabank
12/01/2011
A New Customer Oriented Unit: retail@fransabank
Fransabank announced the opening of its new Retail@Fransabank Section which is part of the proximity strategy with the clients that has been one of Fransabank’s assets throughout the years, the Bank created a new concept of service: retail@fransabank.

Located on Hamra main street, on the ground floor in the building of Fransabank headquarters, this section is fully dedicated to clients’ servicing.

The mission of this unit is to recruit new clients, sell Fransabank’s products and services and answer all the clients’ requests. It caters to individuals and professionals.

The idea behind this innovative concept is to strengthen and support the Bank’s relationship with its clients in order to maximize their satisfaction while optimizing the Bank’s return.

retail@fransabank is one of the most dynamic units within the Bank. It is an active unit which always develops new actions and new sales planning while providing fast service and effective answers.

In order to answer all these requests, it is constituted from 3 sections:
  • Sales Advisors
  • Customer Service
  • E-Lounge

Fransabank Center, Hamra Str., Ground Floor
Tel: (961) 1 340180/1/8
Fax: (961) 1 740281
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